Refund policy

At Smart Choices, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 7-day return or exchange policy.

Eligibility for Return or Exchange

  • Requests must be made within 7 days of delivery.

  • Product must be unused, undamaged, and in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Items damaged due to misuse or mishandling by the customer.

  • Products without original packaging.

Return Process

  1. Email us at pk.smartchoices@gmail.com with your order number and reason for return/exchange.

  2. Our support team will guide you through the process.

  3. Once approved, the item must be shipped back to us.